Terms and Conditions of Use | ZPGoGo

Terms and Conditions

Please read the following terms and conditions carefully before using this platform. By accessing or using this platform, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to any part of them, please do not use this platform. These terms apply to regular subscription products.

1.Overview

This Agreement, along with all appendices and schedules (if any) (the “Agreement”), is an agreement between you and ZPGoGo.com (“ZPGoGo”, “we”, or “our”).

Among other things, this Agreement shall govern

(a) the provision of the ZPGoGo Services (as defined below);

(b) your use of the Platform (as defined below).

The Services are available only to:

(a) individuals who are 18 years of age or older and capable of entering into legally binding contracts under applicable law;

(b) individuals under the age of 18 who are under the consent and direct supervision of their parents or legal guardians. All transactions undertaken by any individual under the age of 18 under this Agreement shall be deemed to have been approved by their legal guardian or parent, and the legal guardian or parent shall be responsible for any and all activities undertaken by that individual under this Agreement.

2.Definitions and Explanations

In these terms, unless the context otherwise requires, the following terms have the following meanings:

Account refers to the account you create and use for accessing or using the platform;
Buyer refers to any buyer of goods and/or services;
Goods and/or services refer to digital items, goods, and/or services displayed, listed, and/or offered on the platform;
ZPGoGo Services: refers to the services and features that ZPGoGo provides on or through the platform from time to time;
Information refers to any information, details, content, dimensions, data, maps, locations, photographs, text, descriptions, specifications, audio or video clips, graphics, and/or other materials;
Intellectual Property refers to patents, registered designs, designs, copyrights, names, logos, trade names, trademarks, and services. Business marks and logos, and all other knowledge, industry and/or ownership; Sales Contracts refer to agreements reached on the platform for the sale of any goods and/or services; Personal Data shall have the meaning as defined in the Privacy Policy; The Privacy Policy refers to ZPGoGo’s policies on the processing of personal data published on the platform; The Platform refers to the online platform (website, mobile website or mobile application) developed and/or operated by ZPGoGo; The Registration Process refers to the registration process established by ZPGoGo for you to register and open an account on ZPGoGo; Representatives refer to the employees, staff, officers, agents, contractors, workers, personnel and/or representatives of affiliated parties; You/Yours: refers to all users of the platform, primarily but not limited to buyers.

2.2 In this Agreement, unless the context otherwise requires:

(a) Singular includes plural, and vice versa;

(b) Terms referring to natural persons include legal entities and unincorporated entities;

(c) References to any law, legislation, or any provision of any law or legislation shall include all applicable provisions, statutory requirements, and documents enacted pursuant to such law, legislation, or provision, and any alteration, amendment, or modification to any law, legislation, or provision;

(d) Headings in this Agreement are inserted for convenience only and shall not affect the interpretation or drafting of this Agreement;

(e) References to any party to this Agreement or any other agreement or instrument shall include that party’s successors and permitted assigns;

(f) No interpretation or rule of interpretation shall apply to any party controlling or responsible for drafting this Agreement against any adverse effect or damage;

(g) Any word following the terms “comprising,” “including,” or any similar phrase shall be construed as descriptive and shall not limit the generality of the relevant commonly used words.In these terms, unless the context otherwise requires, the following terms have the following meanings:

2.2 In this Agreement, unless the context otherwise requires:

(a) Singular includes plural, and vice versa;

(b) Terms referring to natural persons include legal entities and unincorporated entities;

(d) Headings in this Agreement are inserted for convenience only and shall not affect the interpretation or drafting of this Agreement;

(e) References to any party to this Agreement or any other agreement or instrument shall include that party’s successors and permitted assigns;

(f) No interpretation or rule of interpretation shall apply to any party controlling or responsible for drafting this Agreement against any adverse effect or damage;

(g) Any word following the terms “comprising,” “including,” or any similar phrase shall be construed as descriptive and shall not limit the generality of the relevant commonly used words.

3.Using the platform

3.1 If you wish to access the platform and ZPGoGo services, you should create an account in ZPGoGo by following the registration process. After successful registration, you can access the platform and ZPGoGo services by logging into your account. ZPGoGo has the right to conduct background checks on you and, at its sole discretion, refuse to grant you access to the platform and ZPGoGo services or any part thereof. During the registration process, you may be required to provide additional verification or information.

3.2 You are solely responsible for the confidentiality and protection of your account’s username and password and should immediately notify ZPGoGo of any unauthorized access to your account. Any instructions, notifications, or confirmations received by ZPGoGo from your account shall be deemed to have been issued by you, even though such notifications or confirmations may have been issued by a third party (whether authorized or not), and you shall be bound by such instructions, notifications, or confirmations. ZPGoGo is not responsible for actions taken based on instructions, notifications, or confirmations sent through your account. ZPGoGo has no obligation to investigate the authenticity or authority of the person sending/executing instructions, notifications, or confirmations, or to verify the completeness of such instructions, notifications, or confirmations.

3.3 You should closely monitor all activities and transactions conducted through your account and should take all steps and measures to check and verify your account’s transaction history. You should immediately notify ZPGoGo of:

(a) any unusual activity or transaction related to your account, or any activity or transaction not accurately recorded in your account;

(b) any incomplete, garbled, or inaccurate data or information received from ZPGoGo;

(c) any data or information received that is unsuitable for you, and you may not use or disclose any such data or information without ZPGoGo’s written consent.

3.4 Unless expressly agreed by ZPGoGo, each person is limited to one account. Do not create any account on behalf of or impersonating another person. If ZPGoGo discovers the creation of such a fraudulent account, ZPGoGo reserves the right to immediately suspend the account and to take any further remedial measures, including but not limited to notifying the relevant authorities, without any liability from ZPGoGo.

3.5 ZPGoGo provides multiple third-party account login options. Users acknowledge that these options are provided and managed separately by third-party service providers. If login methods are restricted due to policy or technical reasons, ZPGoGo reserves the right to reasonably adjust login methods and may require users to bind an email address or mobile phone number as alternative credentials.

4.Usage of services provided by the platform | ZPGoGo

4.1 In consideration of your agreement to the terms and conditions of this Agreement, ZPGoGo grants you a non-exclusive and non-transferable right to access and use the Platform and ZPGoGo Services only to the extent necessary for the purposes of this Agreement. The Platform and/or ZPGoGo Services shall not be commercialized in any way.

4.2 The Platform, ZPGoGo Services, and/or all information contained in or provided through the Platform and/or ZPGoGo Services are collectively referred to as the “ZPGoGo Platform/Services” and refer to the ZPGoGo Platform/Services. The Platform/Services shall include any of the following: Unless otherwise provided in this Agreement or with the prior written consent of ZPGoGo, you may not, either yourself or by allowing any third party to, attempt to:

(a) copy, distribute, recreate, and/or distribute the ZPGoGo platform/service, unless such action is an integral part of normal use of the ZPGoGo platform/service or for reasons related to this Agreement or other backup and/or operational security;

(b) rent, lease, sublicense, lend, translate, merge, adapt, alter, or modify the ZPGoGo platform/service;

(c) alter or modify all or any part of the ZPGoGo platform/service, or allow the ZPGoGo platform/service to be combined with or included in any other program;

(d) disassemble, decompile, reverse engineer, or create derivative works based on all or any part of the ZPGoGo platform/service;

(e) provide all or part of the platform’s underlying software (including object code and source code) to any person in any form or otherwise;

(f) Using the ZPGoGo platform/service in any illegal manner, for any illegal purpose, or in any manner inconsistent with or unauthorized by this Agreement, or through fraudulent or malicious conduct;

(g) Collecting or obtaining any information from the ZPGoGo platform/service or the ZPGoGo system, or attempting to decipher any transmission with the server running any ZPGoGo service;

(h) Accessing any data or information that is not appropriate to you, including but not limited to logging into servers or accounts you do not have access to;

(i) Using any device, software, or routine to interfere with or attempt to interfere with the normal operation of the platform and/or transmitting or distributing any malicious code, virus, or harmful data to the platform or any operating system;

(j) Misusing, abusing, or intruding into any aspect of the ZPGoGo platform/service in any way, or otherwise impairing the integrity of the ZPGoGo software or system;

(l) Using the ZPGoGo platform/service in the following ways:

(i) Damaging, disabling, overloading, corrupting, or endangering the ZPGoGo system, software, and/or security;

(ii) Interfering with other users’ use and enjoyment of the ZPGoGo platform/service. 4.3 After registering with ZPGoGo, you will automatically join the ZPGoGo Virtual Family.

4.4 To ensure a superior experience for all account users, please ensure that your login device complies with the following guidelines:

(a) Only one device can be logged in at any given time.

(b) Only one device can stream at a time.

4.5 Once payment is made, the service remains valid for the duration of the service. In the event of force majeure or third-party restrictions, ZPGoGo may provide reasonable alternative performance solutions, which will not be considered a breach of contract. For refunds or compensation, please refer to the Refund Policy; the refund rules for recharge services are subject to the Recharge Service Refund Policy.

5.Personal Information Compliance Details

5.1 Personal Data Protection Guidelines

Information collected by ZPGoGo will be processed in accordance with the platform’s published privacy policy. For sensitive information involved in the recharge process, such as account credentials, passwords, verification codes, etc., please refer to the Recharge Service Agreement. This information will only be used to complete the recharge transaction and will not be stored, disclosed, sold, or used for any other purpose.

5.2 If any data or information provided to you by ZPGoGo and/or collected or processed by you on behalf of ZPGoGo contains personal data as defined in this Agreement, you agree to:

(a) comply with the prescribed privacy policy and not cause ZPGoGo to violate its privacy policy (as a “Data User”),

(b) comply with ZPGoGo’s personal data protection policy published from time to time,

(d) immediately notify ZPGoGo in accordance with this Agreement if you discover any violation or potential violation of your obligations in the processing of personal data. These terms will remain in effect upon termination of this Agreement.

6.Information confidentiality

6.1 “Confidential Information” means any and all information of any kind provided by the Disclosing Party or its representatives to the Receiving Party, whether in machine-readable or visually readable form, oral or otherwise, whether or not marked as “Confidential,” whether before or after the commencement of this Agreement, and used for the purposes relating to this Agreement. Confidential Information shall include, but is not limited to, technical information, data, proprietary technology, information relating to the business of the Disclosing Party or its respective affiliates, trade secrets, revenue or income information, marketing strategies, financial condition and operations, and any other information that, by its nature, is confidential and proprietary information of the Disclosing Party or its suppliers/affiliates.

6.2 “Confidential Information” does not include the following:

(a) information that the Receiving Party possessed and was not under any confidentiality obligation at the time of disclosure, and for which the parties could reasonably, adequately, and credibly ascertain valid evidence, such as prior possession;

(b) information independently developed by the Receiving Party;

(c) information that has become generally public or publicly available due to a breach of this Agreement by the Receiving Party or its representatives; information obtained in secrecy; however, this is provided that the Receiving Party is unaware that the source of the information is bound by a confidentiality agreement or other legal or fiduciary obligation to keep it confidential from the Disclosing Party. 6.3 Unless otherwise provided in this Agreement, any recipient of Confidential Information agrees not to disclose such Confidential Information to any person unless (1) disclosure is required by law or any securities exchange or court of competent jurisdiction; (2) such disclosure is permitted by this Agreement; (3) it is clearly necessary to obtain such Confidential Information from its respective representatives and/or legal, financial and/or accounting advisors; and/or (iv) prior written approval from the disclosing party.

6.4 If disclosure of any ZPGoGo Confidential Information is required in any way due to any applicable law or any securities exchange or securities trading system or court of competent jurisdiction, you shall immediately notify ZPGoGo in writing of any protective order or other appropriate remedy at any time sufficient for ZPGoGo to seek assistance. Disclosure shall be made to ZPGoGo prior to any disclosure measures. You should: (i) disclose only the minimum information required by law, and, at ZPGoGo’s request, make commercially reasonable efforts to keep confidential any ZPGoGo confidential information to be disclosed, and allow ZPGoGo (if you wish) to return any such disclosure or otherwise edit or minimize it as it deems necessary or necessary to take such actions; (ii) fully cooperate with ZPGoGo.

6.5 All confidential information shall be used only for the purposes of this Agreement.

6.6 This clause shall remain in full force and effect even if this Agreement is terminated or expires for any reason.

7.Consumer Protection

7.1 Notwithstanding anything provided in this section, if the Consumer Protection Act of 1999 (the “Act”) applies and you are a consumer transacting under the Act (a “consumer” shall have the meaning of “consumer” as defined in the Act), (a) this Agreement is intended only to exclude or limit the remedies and rights that you may have to the maximum extent permitted by the Act; (b) nothing in this Agreement is intended to exclude or limit ZPGoGo’s liability to you for any loss or damage caused by (i) the negligence of ZPGoGo; or (ii) ZPGoGo’s failure to provide sufficient justification for any breach of any express or implied terms of this Agreement.

8.Warranties, Unavailability and Disclaimers

8.1 ZPGoGo guarantees that it will provide ZPGoGo services with reasonable care and skill.

8.2 Information provided to you through the platform or ZPGoGo services may be provided to ZPGoGo by third parties. While ZPGoGo will make reasonable efforts to ensure that such information is conveyed to you in the original form provided by the third party, ZPGoGo does not guarantee that such information is accurate, complete, reliable, original, up-to-date, or error-free.

8.3 Regarding the use of the platform or ZPGoGo services, ZPGoGo does not guarantee that:

(a) the functionality included in the platform or ZPGoGo services will meet your requirements;

(b) the platform or ZPGoGo services will operate without interruption or errors;

(d) the platform is free from viruses, vulnerabilities, online outages, or other harmful threats. Before accessing the platform, it is your responsibility to implement all necessary security and virus protection measures on your computer or mobile device.

8.4 You understand, acknowledge, and agree that:

(a) Opinions or recommendations are opinion-based and may not represent the actual application, quality, or characteristics of a particular service. Therefore, you accept any advice or recommendation from ZPGoGo, its employees, or agents and follow it fully, or act at your own risk; ZPGoGo assumes no responsibility for any such advice or recommendation.

(b) All transactions on the platform are conducted via telecommunications and data networks. Therefore, you may experience delays or blockages in receiving notifications from ZPGoGo due to factors affecting relevant service providers and other related parties, and vice versa. You accept that ZPGoGo cannot guarantee the timely delivery of such notifications or acknowledgments.

(c) In certain circumstances, the platform or ZPGoGo services may be unavailable due to maintenance, updates, or upgrades, or other reasons beyond ZPGoGo’s control. ZPGoGo does not guarantee that the platform and/or ZPGoGo services will always be available, and ZPGoGo assumes no responsibility or obligation in any way for such unavailability.

9.Limitation of Liability

9.1 To the maximum extent permitted by laws and regulations,

(a) The Platform, ZPGoGo Services, and all information provided to you by ZPGoGo through the Platform and/or ZPGoGo Services are provided on an “as is” and “as available” basis without any warranties of any kind, and ZPGoGo hereby disclaims any exceptions to this Agreement. Otherwise, all warranties and conditions relating to the Platform, ZPGoGo Services, and the information provided to you by ZPGoGo shall be null and void;

(b) ZPGoGo shall not be liable for any costs, losses, damages, claims, penalties, fines, liabilities, and/or expenses arising out of or relating to any information provided to you by ZPGoGo through the Platform;

(c) In no event shall ZPGoGo pay any indirect, incidental, punitive, and/or consequential damages and/or losses, profits, goodwill, loss of production and/or revenue, and/or any other special losses and/or losses of any kind, whether such losses and/or damages are reasonably foreseeable or not. Whether you have been advised of the possibility of the same situation occurring, regardless of the damages; Claims, penalties, fines, liabilities and/or costs arising under this Agreement shall not exceed SGD30 or the relevant fees you have paid for the disputed ZPGoGo service, whichever is higher.

10.Compensation

You agree to defend, indemnify, and protect ZPGoGo, its affiliates, and their respective directors, officers, employees, and agents from and against all costs, losses, damages, claims, penalties, fines, liabilities, and/or expenses (including attorneys’ fees, etc.) arising out of or relating to this Agreement, including but not limited to costs arising out of or related to your negligence, omissions, and/or breach of this Agreement. Such indemnification shall be made regardless of whether or not legal action is initiated. Any settlement, compromise, or decision, regardless of its manner, manner, or nature, shall be subject to legal action. For the avoidance of doubt, nothing in these Terms shall impede or limit ZPGoGo’s performance of any other rights and obligations under this Agreement.

11.Force Majeure

ZPGoGo shall not be liable for any delay or failure to perform its obligations under this Agreement, or for any cause beyond ZPGoGo’s reasonable control that constitutes a breach of this Agreement, including but not limited to the following:

(a) Fire, natural disaster, storm, explosion, earthquake, flood, accident, or other natural disaster;

(b) War or threat of war, sabotage, rebellion, civil unrest, or requisition;

(c) Any action, restriction, regulation, rule, prohibition, or measure of any kind taken by any government, parliament, or local authority;

(d) Strike, work stoppage, or other industrial action or trade dispute;

(e) Difficulty in obtaining raw materials, labor, fuel, parts, or machinery;

(f) Interference or malfunction of telecommunications, transportation, power supply, or systems affecting the platform, ZPGoGo services, or any part thereof, or machinery failure. (g) System connection interruption, verification interruption or functional unavailability caused by the policy changes, restrictions, suspension or termination of third-party service providers (including but not limited to third-party login interfaces, APIs, external authentication services or data support).

12.ZPGoGo Rights and Suspension

12.1 Without prejudice to any other rights ZPGoGo may have under this Agreement or the law, ZPGoGo shall have the right to immediately (without prior notice):

(a) Suspend or terminate your access to the Platform and/or the ZPGoGo Services;

(b) Delete any information you submit, upload, or transmit to or through the Platform;

(d) Withhold, retain, or confiscate any payments due to you;

In any of the following circumstances:

(a) ZPGoGo considers your performance of any sales contract to be inconsistent with ZPGoGo’s unilateral judgment;

(b) ZPGoGo has reason to believe that your use of the Platform and/or the ZPGoGo Services will interfere with or interfere with other users’ use or enjoyment of the Platform or the ZPGoGo Services;

(c) You are found to have violated any terms and conditions contained in this Agreement, or ZPGoGo has reasonable grounds to suspect that you may have committed any such violation.

13.Termination

13.1 Without prejudice to any other rights enjoyed by ZPGoGo under this Agreement or the law, ZPGoGo may terminate this Agreement immediately by written notice if:

(a) you breach any term or condition of this Agreement and you fail to rectify such breach within thirty (30) days after ZPGoGo gives written notice;

13.2 Without prejudice to any other rights and remedies enjoyed by ZPGoGo under this Agreement or the law, upon termination:

(a) all rights granted to you under this Agreement shall terminate;

(b) you shall immediately cease all activities authorized under this Agreement;

(c) you shall immediately destroy or return all ZPGoGo confidential information in your possession at ZPGoGo’s request and certify to ZPGoGo that you have done so;

(d) If the service is terminated due to user breach, any fees paid but not yet used will not be refunded. If the service is terminated due to platform reasons, the platform shall refund proportionally or provide reasonable compensation. Specific refund/compensation terms are subject to the refund policy, and recharge services are subject to separate regulations.

14.Any information regarding changes

14.1 ZPGoGo reserves the right to add, delete, modify, or alter this Agreement or any part thereof at any time, or to impose new conditions, including but not limited to increasing access and usage fees. Such additions, deletions, modifications, or alterations shall take effect immediately upon receipt of notice. Notification may be made by means including but not limited to posting on the platform, via email, regular mail, or any other means. Your use of the platform and/or ZPGoGo services upon receipt of such notice constitutes your acceptance of this Agreement and your acceptance of such additions, deletions, modifications, or alterations.

14.2 You should notify ZPGoGo immediately.

If you do not agree to any such additions, deletions, modifications, or alterations, this Agreement shall be terminated upon your notification to ZPGoGo, unless ZPGoGo agrees otherwise.

14.3 ZPGoGo reserves the right to change or terminate any aspect or function of the platform and/or ZPGoGo services at any time, including but not limited to access and use of desired content, available time, and devices.

14.4 Unless both parties agree in writing, any modification or alteration you make to this Agreement shall be invalid and binding.

15.Notice

15.1 The address, email address, or fax number provided by the other party or through the platform. Such notification shall be deemed served (a) if delivered in person, on the next business day after delivery; (b) if delivered by registered mail or courier, on five (5) days after delivery; (c) if sent by fax, upon receipt of a confirmation report indicating whether the fax was successfully sent before 5 p.m. on a business day; if sent after 5 p.m. on a business day or on a non-business day, on the next business day; (d) if sent by email, upon successful delivery of the email before 5 p.m. on a business day; if sent after 5 p.m. on a business day or on a non-business day, on the next business day. 15.2 Unless otherwise agreed or stipulated in this Agreement, all notices and other communications sent to either party pursuant to this Agreement shall be in writing and shall be valid and adequate when sent or transmitted in the following manner:

If provided to you through ZPGoGo

(a) Notices published, posted, or transmitted on or through the relevant platform;

(b) Notices sent by email to the email address you provided or notified;

(d) Notices sent by SMS to the mobile number you registered with in ZPGoGo;

(e) Notices sent by email to support@zpgogo.com

15.3 Notices shall be deemed served (a) if delivered in person, on the next business day after delivery; (b) if delivered by registered mail or courier, three (3) business days after delivery; (c) if sent by email, after successful transmission of the email, and if sent before 5 p.m. (d) If sent on a business day, after 5 p.m., or on a non-business day, the notification will be sent on the next business day; if sent via the relevant platform or by SMS, the notification will be sent immediately upon successful posting, publication, or transmission. If posted, published, or transmitted before 5 p.m., the notification will be sent on a business day, after 5 p.m., or on a non-business day, or on the next business day.

15.4 Notwithstanding any provision to the contrary in these terms, notices sent by email shall not be subject to any law, notice, claim, demand, action, suit, and/or proceedings.

16.Full Agreement

16.1 This Agreement (together with any documents mentioned herein) constitutes the entire agreement between the parties concerning the subject matter of this Agreement and supersedes any oral or written agreement, understanding or arrangement between the parties concerning the subject matter of this Agreement. Except as otherwise provided in this Agreement, any express or written statement, undertaking or covenant made by the parties in their prior negotiations shall be deemed to have been given or implied.

17.Transfer, replacement, entrustment, subcontracting

17.1 Without ZPGoGo’s prior written consent, you may not assign, delegate, substitute, and/or subcontract any of your rights and/or obligations under this Agreement to any third party. ZPGoGo may assign, delegate, substitute, and/or subcontract any or all of its rights and obligations under this Agreement to any of its affiliates.17.1 Without ZPGoGo’s prior written consent, you may not assign, delegate, substitute, and/or subcontract any of your rights and/or obligations under this Agreement to any third party. ZPGoGo may assign, delegate, substitute, and/or subcontract any or all of its rights and obligations under this Agreement to any of its affiliates.

18.Payment Rules

18.1 One-Time Payment Rules

(a) Purchase Page: On the purchase page, you can choose your subscription duration, such as 3 months, 6 months, or 12 months.

(b) Service Validity: After payment, you will receive the corresponding subscription period. The subscription service will automatically terminate after the specified period, and you can decide whether to continue your subscription.

(c) Checkout Page: On the checkout page, you will see a detailed total order amount. You can choose a one-time payment method, including credit card, debit card, or other online payment options.

(d) Payment Methods: You can choose to make a one-time payment using a credit card, debit card, or other online payment methods. This variety of payment options provides convenience and flexibility.

(e) Confirmation Email: After completing the one-time payment, you will typically receive a detailed confirmation email. This email includes specific order information, payment amount, selected subscription period, and other relevant details.

(f) Renewal Reminder: We will remind you via email three days before your subscription expires. You can choose to switch your current subscription to automatic monthly deduction or purchase a new subscription.

(g) Top-up service is a special service. Once payment is received and the funds are credited to your account, the service is considered fully fulfilled. The use of the recharge service and related refund terms are subject to the “Recharge Service Agreement” and “Recharge Service Refund Policy.”

18.2 Recurring Billing Rules

(a) Billing Cycle: Some of our services operate on a monthly billing cycle. Billing will be processed on the same day of each month based on the initial subscription date.

(b) Billing Notification: To ensure you are aware of upcoming deductions, we will send a reminder email three days prior to each renewal. This email will contain details about the upcoming deduction, such as the deduction date, amount, and subscription details. A link to cancel the subscription will be provided in the email, allowing you to easily opt out of the automatic subscription service. Alternatively, you can cancel the service at any time by logging into ZPGoGo with your personal account.

(c) Billing Amount: Each billing amount is the normal subscription price. We will notify you 30 days in advance of any price adjustments.

(d) Payment Method: You need to link a valid payment method for automatic billing. Please ensure your payment method has sufficient funds to complete the billing process. Our website does not store sensitive information such as credit card security numbers (CVV).

(e) Late Payment: If your billing fails, we will attempt to pay again within the next 3 days. After 3 consecutive billing failures, service will be automatically suspended until the billing is successful.

(f) Cancellation: You can cancel your subscription at any time. To avoid being billed again, cancellation must be completed at least 24 hours before the next billing date.

(g) Other Terms: All fees exclude any applicable taxes. We reserve the right to modify the billing rules as necessary, but will notify you in advance.

19.No exemption

19.1 Neither party has failed or delayed exercising any right or remedy under this Agreement at any time or for any period, nor has either party known, acquiesced to, or breached any provision of this Agreement that shall be deemed a waiver. A waiver by a party for any breach shall not constitute a continuing waiver for any subsequent or ongoing breach. No right or remedy under this Agreement may be waived except by a written waiver.

20.Heirs and Assignees

20.1 This Agreement shall be binding on both parties and their permitted legal assigns and successors.

21.Divisibility

21.1 Any illegal, invalid, or unenforceable term, condition, provision, stipulation, contract, or undertaking contained in this Agreement (“Provisions” and any reference to Provisions, including any part thereof) shall be fully acceptable to the extent that it is invalid, or unenforceable in part, and invalid without rendering the remainder invalid.

The provisions contained in this Agreement shall not be affected by any illegal, invalid, or unenforceable provision, nor shall they be subject to the separation of such provision from this Agreement. This Agreement shall be construed and enforced as if such illegal, invalid, or unenforceable provision had never been part of this Agreement. If any provision of this Agreement or the application of any provision is illegal or unenforceable, or is deemed illegal or unenforceable, that provision shall continue to apply and be modified as necessary to make it legal, valid, and enforceable.

22.No partnership/agency

22.1 Nothing in this Agreement shall constitute or be construed as establishing a joint venture or partnership between the parties. Neither party shall have the authority to act, make statements, or bind or enter into contracts on behalf of the other.

23.Applicable Law

23.1 These Terms and Conditions, as well as any separate agreements between us and you for the services we provide, shall be governed by and construed in accordance with the laws of Hong Kong.

24.Survival

24.1 The contractual, conditions, and terms of this Agreement shall remain in force and effect as they are and continue to be in full force and effect upon termination or expiration of this Agreement.

Appendix A

(Payment)
Buyer Payment
The relevant buyer shall pay any Sales Contract Amount (“Sales Contract Amount”) through the payment gateway provided on the platform, in accordance with any terms and conditions that may be imposed by the relevant payment gateway service provider.

General

You are not entitled to offset any payment due to ZPGoGo with any claim made by you or any payment owed to you.
ZPGoGo has the right to cancel any payment request made by you if it has reason to suspect that you are engaged in any fraud or other similar activity.

Limitation of Liability/Disclaimer

This website and affiliated network marketing programs are provided on an “as is” and “as available” basis for your reference and use without any representation or approval. To the maximum extent permitted by applicable law, we make no warranties, express or implied, regarding this website or affiliated programs, including but not limited to implied warranties of satisfactory quality, functionality, fitness for a particular purpose, purpose, non-infringement, compatibility, security, accuracy, condition, or completeness, or any implied warranties arising from the transaction, use, or transaction process.

To the maximum extent permitted by applicable law, we will not be liable for:

Any economic loss (including, but not limited to, loss of income, profits, contracts, business, or anticipated savings);
Any loss of goodwill or reputation;
Any special, indirect, or consequential damages in any event.

Indemnify and Remain Harmless

You agree to indemnify and hold harmless ZPGoGo (and each of our officers, directors, members, employees, agents, and affiliates) from and against any claim, demand, action, damage, loss, cost, and expense, including but not limited to reasonable legal fees, arising out of or in connection with: your use of or conduct with our affiliated programs; or your breach of these terms and conditions. Furthermore, you agree to be fully liable for (and indemnify) all claims, liabilities, damages, losses, costs and expenses (including legal fees) arising out of or related to any breach of these Terms and Conditions, including any associated plans, or any other person’s use of your user account, device, or internet access account to access the service, or any other liability arising out of or related to us; or any violation of any law or any third party’s rights.